Privacy policy

Last Updated: October 22, 2025

Lolie operates this online store and website — including all related information, content, features, tools, products, and services — in order to provide you with a personalized shopping experience.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, make a purchase or any other transaction, or communicate with us.
In the event of any conflict between our Terms of Use and this Privacy Policy, this Policy shall prevail regarding the collection, processing, and disclosure of your personal data.

Please read this policy carefully. By accessing or using our Services, you acknowledge that you have read and understood our Privacy Policy.

Personal Data We Collect

“Personal data” refers to any information that can identify you directly or indirectly. This may include:

• Contact details: name, postal address, billing and shipping address, phone number, email address

• Financial information: credit card number, payment details, transaction data, payment confirmations.

• Account information: username, password, preferences, and settings.

• Purchase history: items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.

• Communications: messages sent through our customer service.

• Technical data: device type, browser, IP address, unique identifiers.

• Usage behavior: browsing activity, pages visited, actions performed.

Sources of Personal Data

We collect your data through several channels:

• Directly from you: when you create an account, make a purchase or exchange, or fill out a contact form.

• Automatically: through cookies and similar technologies.

How We Use Your Personal Data

We use your data to:

1. Provide, personalize, and improve our Services

   • Process your orders and payments

   • Manage your account

   • Organize deliveries and returns

   • Offer you a personalized shopping experience

2. Ensure security and prevent fraud

   • Protect your account

   • Detect fraudulent or illegal activity

   • Safeguard the integrity of our services

3. Communicate with you

   • Respond to your inquiries

   • Provide customer support

4. Comply with legal obligations

   • Respond to legal or governmental requests

   • Participate in legal proceedings if necessary

Sharing Your Personal Data

In certain cases, your data may be shared with:

• Shopify and other service providers (e.g., payment processing, hosting, data analysis, shipping).

• Business and advertising partners, to deliver personalized marketing content.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes some of your personal data.
This data may be transferred to Shopify or its partners located in other countries.
Shopify may also use some of your data to enhance its own features, based on your interactions with our store and other online shops.

To learn more about how Shopify uses your data, please refer to their Privacy Policy